Premium Subscription Support
When you buy a Sensei Premium Subscription, you are entitled to Sensei Basic Support.
Additional support plans are available on demand.
|Annual Price||Included with Premium Subscriptions||$899||$1999|
|Hours||5x8 (PST)||5x8 (PST)||7x24|
|Help Center Access|
|Response Time||Best Effort||8 Hours||4 Hours|
|Number of Cases||5||50||Unlimited|
Support for Free Edition
If you want to send a bug report, or even reach out to the team, you can easily do so via “Report Bug” / “Contact Team” options located in the upper right corner of the Sensei User Interface.
Furthermore; there is an active discussion about Sensei on OPNsense forum. Feel free to join the community and conversation.
With its in-depth coverage, Sensei Documentation is always available for reference.